QuickBooks Online: Troubleshoot Export Error for a Customer in Focus 2

QuickBooks Online: Troubleshoot Export Error for a Customer in Focus 2


QuickBooks Online: Troubleshoot Export Error for a Customer in Focus 2

Warning
NEVER use a colon in a field that is exported to Quickbooks. It will be rejected.

  1. Click Customers tab

  1. Click specific Customer to export (or select all with checkbox next to Name header)
  2. Click "Start Export"

  1. Note the red error message located in the upper right-hand corner.

  1. Click to clear error message, then click Tools drop-down.

  1. Click "Background Jobs"

  1. Filter as needed just below "Background Jobs"
    Find the date and time to find the event you intend to review. Click the eye ball icon on the far right-hand side.

  1. Click the blue "HISTORY" banner

  1. Read the error message and adjust accordingly. Messages will vary. If you are unsure what to do next after reading the full message, email us at Support@Solatech.com


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