How to record a payment

How to record a payment


How to record a payment

This is step-by-step process for recording payments on a new sale making it ideal for users who need to efficiently manage transactions. 


  1. Navigate to and click on the Sale number to open the Sale record

  1. Click on the "Total" banner arrow to expand the details

  1. To record a deposit or balance paid, click "+ New" on the Payments line

  1. Click "Payment Type" dropdown to select the appropriate option

  1. Click the "Reference Number" field to record the credit card last 4 digits, check number or other type of identifying number

  1. Click on the calendar icon to adjust the date the payment was received

  1. Choose the payment "Received On Date"

  1. Type in the "Amount" of the payment (i.e. deposit or balance)

  1. Click the "Memo" field to add a note

  1. Click "Save"

  1. Once saving, the amount of payment will be applied toward the total amount of sale showing the balance due under the payments line on the Sale page.

    • Related Articles

    • How to delete a customer payment

      Summary Occasionally you may need to delete a customer payment that has been recorded in SalesPro.  This Knowledge base article provides instructions for deleting payments applied to sales or orders. Note:  You may disable the ability to delete ...
    • How to correct or cancel a payment in SalesPRO

      Summary There may be times when it is necessary to make a correction to a payment in the SalesPRO system. This may happen when a payment is entered incorrectly, or when a customer decides to cancel a sale on which a payment has been applied. This ...
    • Orders with payments cannot be deleted

      Summary This article explains why orders with payments can no longer be deleted. More Information Starting with version 4.2.358 of the Solatech Window Covering Software, quotes or orders with one or more payments can no longer be deleted. When you ...
    • How to show payment details on Process Reports

      Summary This article will describe how to enable payment details (i.e. a Receipt details) for Order Confirmations, Invoices and/or Installer forms. A duplicate process report showing only Payment details can also be created to be used as a separate ...
    • How to Enter a Payment in Solatech Focus

      Summary This article will provide instructions on entering payments in Solatech Focus.  Payments can only be applied to sales and orders.  This feature is only available to users who are Sales Reps or Account Administrators. Instructions From the ...