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Orders with payments cannot be deleted
Summary This article explains why orders with payments can no longer be deleted. More Information Starting with version 4.2.358 of the Solatech Window Covering Software, quotes or orders with one or more payments can no longer be deleted. When you ...
Working with Customer Payments
Summary This article explains how to process payments through the SalesPRO Software. More Information Payments can only be processed at the Sale or Order status. Payments cannot be recorded against a Quote. Multiple payments may be applied to a ...
How to delete a customer payment
Summary Occasionally you may need to delete a customer payment that has been recorded in SalesPro. This Knowledge base article provides instructions for deleting payments applied to sales or orders. Note: You may disable the ability to delete ...
How to correct or cancel a payment in SalesPRO
Summary There may be times when it is necessary to make a correction to a payment in the SalesPRO system. This may happen when a payment is entered incorrectly, or when a customer decides to cancel a sale on which a payment has been applied. This ...
How to show payment details on Process Reports
Summary This article will describe how to enable payment details (i.e. a Receipt details) for Order Confirmations, Invoices and/or Installer forms. A duplicate process report showing only Payment details can also be created to be used as a separate ...