How to Delete a Quote, Sale, or Order From SalesPRO
Summary
This article describes
how an unnecessary quote, sale or order can be deleted from SalesPRO
software. Please note that if a sale or order has a payment attached
to it, it can not be deleted (Sales/Orders with payments cannot be deleted) . Cancel the sale/order to release the payment, then it may be deleted.
Instructions
From within SalesPRO, open your list of quotes/sales/orders.
Locate the entry you wish to delete.
Click once to highlight the entry in blue.
Click on the Delete icon on the toolbar.
You will receive a popup message asking If you are sure to wish to delete the entry.
Press Yes.
The entry will be deleted.
- Before a sale or order can be deleted, all payments must be removed.
Concerning Deletions
When deleting a sale or order, if a payment is attached you will be prompted to remove the payment (unallocate the amount). Before a sale or order can be deleted, all payments must be removed.
Deleting
quotes, sales or orders is not recommended. By deleting the entry,
statistical reporting is affected, and follow-up for the actual reason
for not completing the quote/sale/order is lost. Deleting a quote or
sale may be a valid action if there were fundamental errors made when
originally created, and it would be easier to start over.
Applies to
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