Problem: I cannot delete an automatic charge which has been converted to a manually added charge
Problem: I cannot delete an automatic charge which has been converted to a manually added charge
Summary
There may be times when you wish to remove an
automatic charge from a quote or sale, rather than modify the value. In
this instance, you will not convert the automatic charge to a manually
added charge. Instead, follow the directions below.
Instructions
From within order entry, click on the automatic charge
Click on delete
Save your quote or sale
If the charge is converted to a manually added charge first, it cannot be deleted.