Unable to run more than one instance of Product Designer

Unable to run more than one instance of Product Designer

Symptoms

When you attempt to run more than one instance of one of the applications listed at the bottom of this article, the first instance runs but the second does not. No error message is displayed.

Cause

The most likely cause is that your software license is setup for one user. Each instance of an application counts as a user. When you attempt to run a second instance, the software is unable to find a free user "slot" so it closes.

Resolution

Contact Solatech to purchase additional licenses.

Status

This behavior is by design.

Applies To:

  • Product Designer 4.2
  • Solatech Report Writer 1.1
  • Solatech Window Covering Software 4.2

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