Some text is not printed on Process Reports (Invoices, Quotes, etc) using Printer Oki (Okidata) ML 420

Some text is not printed on Process Reports (Invoices, Quotes, etc) using Printer Oki (Okidata) ML 420

Summary

The printer Okidata ML 420 does not print characters correctly, by making the space between characters too wide or too narrow.

This affects reports that use columns such as Invoices and Quotes.

This behavior is present when a process report is sent directly to the printer.

Cause

This Dot Matrix printer does not format correctly text in columns, expanding the spaces between each character, causing that text on the description column is hidden behind columns on the right.

Workaround

Preview each Quote or Invoice and send to print from the preview window. This process will send a full image to the printer instead of separate sections.

APPLIES TO

  • Solatech Window Covering Software 4.2

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