PROBLEM: I receive a message that no email templates are available when I try to email a customer attachment
Summary
In order to email a customer attachment from
SalesPRO, you must first have the correct type of email template setup.
This article will provide instructions on that process.
Instructions
- From within SalesPRO , go to the Setup tab.
- Select the Email Templates icon.
- In the Type drop down menu, select Employee. Note: Only "Employee" email types will show up as available templates when emailing a customer attachment.
- The remainder of the fields; Group, Name and Description; can be filled in with any text you would like.
- You may then type in the Subject and Body as desired.
- If
you would like to use the same body as another email template, simply
open up that email template, highlight the text to be copied and then
clicking the copy button .
- Next, open up your newly created Employee template and use the Paste button to paste the text.
- You can test your new template by opening up an existing Customer Attachment.
Applies To:
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