Importing customer information from 4.2 to SalesPRO

Importing customer information from 4.2 to SalesPRO

Summary

This article will step you through the process of exporting customers from your SWCS company database using the SWCS 4.2 Export Utility, updating the exported data in Microsoft Excel and then importing the customer information into SalesPRO.

What you will need

  • Solatech Window Covering Software 4.2, version 4.2.441 or higher.
  • Microsoft Excel 2010 or higher
  • SWCS 4.2 Export Utility
  • SalesPRO

Export the customer

1. Run the SWCS 4.2 Export Utility.

2. Click the Select button to select the SWCS company that contains the customers you want to create labels for.

3. Under What do you want to export, select Customers.

4. Under How do you want to filter the data, select how you want to filter the customers.          

 5. Click Save As and select a file where the exported data will be saved. This file will be the file you open with Excel.

 6. The export utility should now look similar to this:


7. Click Start to export the customers. You may be prompted to login to the SWCS company.

8. Once the customers have been exported you can close the export utility.

Modify the exported data

1. Run Microsoft Excel by clicking on its shortcut on your desktop.

Note: Don’t run Excel by double-clicking on the customer export file or right-clicking on the customer export file and selecting Open with. This won’t open the export file the correct way.

2. Click File, Open.

3. Navigate to the folder where you saved the exported customer file, select it and click Open. You may need to change the file filter on the Open dialog box to All Files.

4. The Text Import Wizard will start.

5. For the Original data type, select Delimited.


6. Click Next.

7. Check Tab in the list of delimiters. Make sure this is the only delimiter checked.


8. Click Finish. 

9. Excel should now look similar to this:


10. In the Excel file you will need to remove some columns that are in SWCS 4.2 but are no longer supported in SalesPRO. To Delete a column right-click on the column header and select Delete form the menu. 


    Delete the following columns:

  • BillToName
  • ShipToName
  • ShowCSRMessage
  • LastUpdated
  • LastModified
  • ParentCustomerName
  • ParentCustomerAccountNumber

11. In the Excel file you will need to rename some columns that are used SWCS 4.2 to the supported SalesPRO 5.0 name. To rename a column click on the first cell in the column and type the new name.

    Rename the following columns:

  • Fax to Phone3
  • EMail to EMail1
  • PSTExNumber to TaxExNumber
  • TaxCode to SalesTaxGroup
  • SalesRep to SalesRepUserName
  • Installer to InstallerUserName
  • Designer to DesignerUserName

12. The information in the SalesRepUserName, InstallerUserName and DesignerUserName fields will need to be checked and changed to match the information in the SalesPRO 5.0 Edit Employee window to match the User Name field. 

 

The SalesRepUserName, InstallerUserName and DesignerUserName fields will need to be change to match the User Name data from SalesPro 5.0.


13. In the Excel file you will need to add some required columns that are not in SWCS 4.2 but are needed for the SalesPRO 5.0 import. To add a new column click on the first cell of a last blank column and type in the new column name. 

Note: Only the CustomerDiscountGroup is required to be added.

    Add the following columns:

  • CustomerDiscountGroup (REQUIRED)
  • ShipToAddressLabel (OPTIONAL)
  • Email1Label (OPTIONAL)
  • Phone3Label (OPTIONAL)
  • Phone2Label (OPTIONAL)
  • Phone1Label (OPTIONAL)
  • CompanyName (OPTIONAL)

14. The new CustomerDiscountGroup column will need to have the value Customer added to all the records. (REQUIRED)    

 

15. The new Optional columns can be added as needed to selected records or left blank. (OPTIONAL)

  • The Phone1Label will add a label to the Phone1 entry.
  • The Phone2Label will add a label to the Phone2 entry.
  • The Phone3Label will add a label to the Phone3 entry.
  • The Email1Label will add a label to the EMail1 entry.
  • The ShipToAddressLabel will add a label to the shipping address. If left blank the entry will default to Home.
  • The CompanyName will add a Company Name to the entry.

16. Now save the file as a Tab delimited file. Click on the file tab in Excel and click Save As. Chooses a location you wish to save the file and change the Save as type to Text (Tab delimiter) (*.txt) and click Save.


Add the customer by doing the import

1. Open SalesPRO.

2. Click on the Customer button on the Home tab. 


3. On the Customer tab click the Import button.


4. In the Select a file to import box navigate to the text file you just created and click open.


5. After the import is finished Refresh the Customer tab and check that all new customer have been added.

APPLIES TO

  • SalesPRO Software

    • Related Articles

    • Importing customers from external sources into Focus

      Summary Solatech Focus users have the ability to import customers from external sources, such a CRM systems. In order to do this, the data exported from the outside source must be formatted in a certain way before import. This knowledge base article ...
    • Importing Customer Measurements from a CSV file

      Summary This article will step you through the process of importing customer measurement from a CSV file. What you will need SalesPRO HF5182018 Creating the import file 1. Run Microsoft Excel. 2. On line 1 Add the column headings: Location, Room, ...
    • How to Track Customer Referrals in SalesPRO

      Summary This article describes how you can easily track customer referrals in SalesPRO.  This process is broken down into three steps: Adding Referral Methods Types, Selecting Referral Methods, and Running Referral reports.  Instructions Adding ...
    • Managing Customer Discounts in SalesPro

      Summary This article explains how Customer Discounts are created and updated in SalesPRO. More Information We will be working with Discount functions found on the Maintenance tab. General Customer discounts are the percentages that you, the user, ...
    • Updating customer information, many customers at once

      Summary Using the SWCS 4.2 Export Utility, Microsoft Excel and the SWCS 4.2 Import Utility, update information such as active status, shipping method, etc. for many customers at once. More Information The Solatech Window Covering Software allows you ...