I cannot print in Windows 10 using Bluetooth even though my machine and computer are paired
Problem
When attempting to print to a Brother PocketJet Printer with Bluetooth, you receive an error message.
Solution
Brother has released an updated driver for Windows 10, which restores Bluetooth functionality. To install the driver, please navigate to the link below. This applies to PocketJet 6 Bluetooth printers.
Note: During the installation process for the PocketJet 6, you will be asked for the COM port. To find this port number, follow the instructions below.
- In the lower right hand corner of your computer screen, look for the Bluetooth icon as shown below
- Right click on the Bluetooth icon and select Open Settings
- On the Open Settings Window, Select the Com Ports Tab
- You will see a COM port number for the printer PJ-662xxxx followed by the words 'SPP Printing' . In the example below, this is COM 10
Applies To:
- SWCS 4.x
- Brother PocketJet PJ-662, PJ-663
Related Articles
Unable to connect to a computer on a local network
Symptoms When you try to connect to a mapped network drive you are unable, and no software or hardware changes have been implemented. Cause This can sometimes be caused when the 'server', the computer you are trying to connect to, was sleeping. On ...I see the Alert "One or more Roaming Workstations are using a newer version of SWCS than this machine"
Summary Beginning with version 5.0.217 of the SalesPRO software, users on the main system can keep track of the current software version on Roaming Workstation machines. An Alert feature was also added, which advises if there are any issues with ...Windows 10 Upgrade Information - Possible Bluetooth Issues
Summary As you probably know, Microsoft has released a free Windows 10 upgrade for all users who currently have Windows 7 or Windows 8. Since this release, a few Solatech users who have completed the Windows 10 upgrade are experiencing Bluetooth ...Apparent Rounding Errors when using Leica Disto™ Bluetooth® Laser
Summary The Leica Disto™ Distancemeters with Bluetooth® allow you to set the display resolution to different values, for example to indicate 1/8 inch increments, rather than the native 1/32 inch increments. While this allows a greater ease in quickly ...Print preview won't display anything
Problem When I try to preview a quote or an order it just hangs up at generating preview. I'm able to view PDF's from other applications and the Print Preview from the Solatech Window Covering Software works on other computers - even other computers ...