Summary

This article explains how to setup email in Solatech for three common email carriers:  Microsoft Outlook, Gmail and AOL.

Instructions for Microsoft Outlook

• Close Solatech 4.2
• Install Hotfix 12182017, using this link: Hotfix12182017
• Open Solatech 4.2 and go to Tasks>Email Manager
• Use the Tools Dropdown menu and select "Select Sending Method"
• Select "Use Microsoft Outlook" 
• Hit OK to exit and save your changes

Note:  You must have the full version of Outlook as your email client on the computer (Not Outlook Express, Outlook Online or any other email client)

Instructions for Gmail

• Before we begin setup in Solatech, we need to make a slight adjustment in Gmail.  Login to your Gmail account
• Click on My Account 
• On the My Account Window, Select "Sign In &Security" 
• Scroll down to Allow less secure apps and move the slider bar to ON 
• Install Hotfix 12182017, using this link: Hotfix12182017
• Open Solatech 4.2 and go to Tasks>Email Manager
• Use the Tools Dropdown menu and select "Select Sending Method"
• Select "Solatech Email (recommended)"
• Click the Setup my Account button
• In the Outgoing Server (SMTP) enter smtp.gmail.com
• Place a checkmark in the box, My outgoing server (SMTP) requires authentication
• Enter your User Name (Gmail email address) and your password
• For the SMTP authentication method, select Automatic
• Place a check mark next to SMTP server requires a SSL/TLS connection
• Place a mark in the circle Issue a STARTTLS command
• Switch to the Advanced Tab
• Enter port number 587
• Press OK to exit and save your changes

Instructions for AOL

• Install Hotfix 12182017, using this link: Hotfix12182017
• Open Solatech 4.2 and go to Tasks>Email Manager
• Use the Tools Dropdown menu and select "Select Sending Method"
• Select "Solatech Email (recommended)"
• Click the Setup my Account button
• In the Outgoing Server (SMTP) enter  smtp.aol.com 
• Place a checkmark in the box, My outgoing server (SMTP) requires authentication
• Enter your User name (AOL email address) and your password. 
• Place a check mark in the box SMTP Server requires a SSL/TLSConnection 
• Place a mark in the circle Issue a STARTTLS command
• Switch to the Advanced Tab
• Enter port number:  587 
• Press OK to exit and save your changes
• Try sending a test email.  
• When the email fails, navigate to this link:  AOL Filter
• Sign into your AOL account
• Enter the text shown in the image
• Press Continue

Applies To:

• SWCS 4.2