Summary
Solatech Focus allows closed orders to be reopened in certain circumstances. This article will describe how an Account Admin can enable that feature for users.
Note: before the directions below can be implemented, your Site Administrator must enable this feature for your account. Once enabled, the primary Account Admin will automatically be able to reopen a closed order. The instructions below outline how to give other users this permission.
Instructions
- Click Admin from the upper navigational bar
- Click Users from the lower navigational bar
- Click a user name to access their employee record.
- In the Privileges section you'll a check box "Reopen Orders"
- Placing a check mark in that box will give the user the permission to Reopen a closed order.
See also
- How to give an account user the ability to Cancel or Delete a closed order.
Applies to:
- Solatech Focus
- Solatech DOS