How to get help and access Solatech knowledge base articles and videos

How to get help and access Solatech knowledge base articles and videos


How to get help and access Solatech knowledge base articles and videos

Option 1! Send a direct message

  1. Login to your Solatech site


  1. Click "Message" icon to create a ticket or inquiry


  1. Click "Leave a message"


  1. Type in your question and any pertinent requests you receive (name, contact, etc.)


  1. When finished, click "Submit" button


  1. Choose the type of request it is


  1. Click "Submit" button


Option 2!

  1. Click "?" help button


  1. Click "Knowledge Base" for full list of articles and vidoes


  1. Click "Focus 2.0" for Focus 2.0 specific articles and videos


  1. Click the category you want more information on, i.e. "General Topics"


Option 3! Reach out on social media

  1. Navigate to the dashboard to follow or send a message via social media


  1. Once on the social page navigate to "Send Email" or "Message" to contact Solatech


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