File locations for SWCS 4.x are missing or invalid

File locations for SWCS 4.x are missing or invalid

Summary

File locations for SWCS 4.x are missing or invalid.

More Information

Your Solatech Window Covering Software stores references to various folders. If any of the folder references are missing or reference folders that don't exist you will not be able to run the software.

The most common cause of this issue is when a workstation is not connected to the server via one or more mapped drives.

To resolve this issue:

  1. Check with your systems administrator to make sure all required mapped drives are setup correctly.
  2. Run the Solatech Window Covering Software.
  3. Click the Setup File Locations button.
  4. Verify the folder for each file location and change if needed.
  5. Close the File Manager.

APPLIES TO

Solatech Diagnostics 2.x

    • Related Articles

    • Can't open company after changing file locations

      Symptoms When you run the Solatech Window Covering Software it determines that the location of your 'Companies' folder is invalid. It then shows the File Manager where you then change the location of the 'Companies' folder to a different, valid ...
    • How to setup a SWCS 4.x Canadian company

      Summary This article explains how to setup a new SWCS company for use in Canada. More Information When a new company is created with the default template 'Standard New Company Template' it's setup with US settings. In order to use this company in ...
    • SWCS 4.x can't access a SQL Server 2005 database

      Symptoms When you attempt to open a company file located on a server using SQL Server 2005 you receive the following error message: The company '...' is not a valid company or you don't have permission to access it. Check with your system ...
    • How to setup SWCS to print dot-matrix production labels

      Summary This article will explain how to setup the Solatech Window Covering Software to print production labels on a dot-matrix printer. More Information In order to use a dot-matrix label printer with the Solatech Window Covering Software (SWCS) you ...
    • Roaming Workstation Can't Open File Locations During Company Sync

      Symptoms During a Company Synchronization, the software may report that the location of the Company files is missing or does not exist. Roaming Workstation Synchronization then fails. Cause The network connection has not been established to the ...