When adding fields to a template, enclose them in [[ and ]]. For example, to use the customer name in a template, write [[CustomerName]].
Customer fields
- CustomerFirstName
- CustomerLastName
- CustomerMiddleInitial
- CustomerCompanyName
- CustomerAccountNumber
- CustomerName = The display name for the customer, for example "Joe Smith"
- CustomerPrimaryPhone
- CustomerPrimaryEmail
- CustomerBillingAddress = The billing address for the customer. This address will span multiple lines.
- CustomerShippingAddress = The primary shipping address for the customer. This address will span multiple lines.
- CustomerLeadSource
- CustomerTerms
- CustomerAppointmentType
- CustomerLocation
- CustomerType
- CustomerSalesRepFirstName = The first name of the sales rep that is assigned to the customer, for example "Mary"
- CustomerSalesRepLastName = The last name of the sales rep that is assigned to the customer, for example "Jones"
- CustomerSalesRepName = The full name of the sales rep that is assigned to the customer, for example "Mary Jones"
- CustomerSalesRepEmail
- CustomerSalesRepPhone
- CustomerInstallerFirstName
- CustomerInstallerLastName
- CustomerInstallerName = The full name of the installer that is assigned to the customer, for example "Jack Black"
- CustomerInstallerEmail
- CustomerInstallerPhone
Order fields
When using the customer template fields on a template that will be attached to a quote or sale, the customer fields refer to the customer attached to the quote or sale.
- OrderType = The word Quote or Sale.
- OrderNumber
- QuoteCreatedOn = The date/time when the quote was created.
- QuoteUpdatedOn = The date/time when something was last updated on the quote.
- SaleCreatedOn = The date/time when the quote was created.
- CreatedOn = The date/time when either the quote or sale was created, based on if the entity is a quote or sale.
- OrderSidemark
- OrderCustomerPONumber
- OrderSubtotal1
- OrderSubtotal2
- OrderTotal
- OrderBalance
- OrderTerms
- OrderInstallerName
- OrderInstallerEmail
- OrderInstallerPhone
- OrderSalesRepName
- OrderSalesRepEmail
- OrderSalesRepPhone
- OrderIsRGA
- OrderTax
- OrderPayments
- OrderDeliveryRange
- OrderDiscounts
- OrderSurcharges
- InstallationAddress
- CustomerFirstName
- CustomerLastName
- CustomerMiddleInitial
- CustomerCompanyName
- CustomerAccountNumber
- CustomerName
- CustomerPrimaryEmail
- CustomerPrimaryPhone
- CustomerBillingAddress
- CustomerShippingAddress
- CustomerSalesRepFirstName
- CustomerSalesRepLastName
- CustomerSalesRepEmail
- CustomerSalesRepName
- CustomerSalesRepPhone
- CustomerInstallerFirstName
- CustomerInstallerLastName
- CustomerInstallerEmail
- CustomerInstallerName
- CustomerInstallerPhone
- CustomerLeadSource
- CustomerTerms
- CustomerType
User fields
These fields apply to the user that is sending the email.
- UserFirstName
- UserLastName
- UserEmail
- UserAddress1
- UserAddress2
- UserCity
- UserState
- UserZip
- UserCountry
- UserAddedOn
- UserName
- UserAddress = The full address for the user. This address will span multiple lines.
Site fields
- SiteName = The name of the site as seen in the header, for example "My Blind Store"
- SiteSubdomain = The name of the subdomain used in the URL, for example "blindstore"
- SiteID = The unique number that identifies your site, for example 7493739
- SiteURL = The URL used to access your site, for example "https://blindstore.solatech-dos.com"
Account fields
- AccountName = The name of the account, for example "My Blind Store"
- AccountEmail = The email address for the account, for example "sales@myblindstore.com"
- AccountPhone = The phone number for the account, for example "123-3455-3939"
- AccountFax = The fax number for the account, for example "737-383-1843"
- AccountWebSite = The web site for the account, for example "myblindstore.com"
- AccountBillingAddress = The billing address for the account. This address will span multiple lines.
- AccountShippingAddress = The default shipping address for the account. This address will span multiple lines.
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