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Solatech Support
Recent Articles
How to schedule an appointment on the Customer page
How to schedule an appointment on the Customer page This guide provides a step-by-step process for scheduling an appointment on the Customer page. Navigate and login to Solatech Focus 2.0 to begin. Click "Customers" Click the Customer you want to ...How to Add Tags to a Customer Record
Add Tags to a Customer Record This guide provides process for adding tags to customer records, enhancing organization and personalization in customer management. By following the steps, users can efficiently categorize clients based on interests or ...How to view Customer History
How to view Customer History The customer history is a a record of any update or change that is made in the system with who and what was changed. Login to Solatech Click "Customers" tab or find the Customer name on the Dashboard and click the name ...How to send an email to a Customer
How to send an email to a Customer Login to Solatech and click "Customers" Lookup the Customer you want to send an email to and select their name Click "Email" button Choose a template or click "No Template" To add additional email addresses, click ...How to edit a Customer on the Customer page
How to edit a Customer on the Customer page This guide provides a straightforward process for editing customer information, ensuring you can efficiently manage your customer database. Start by navigating and logging into Solatech Focus 2.0. 1. Click ...
Popular Articles
Automatic Sidemark Formats
When creating automatic sidemarks, the following fields can be used: [[F]] = First name. [[FL]] = First letter of first name. [[L]] = Last name. [[LL]] = First letter of last name. [[CN]] = Customer name. [[Date]] = The current date. [[ON]] = Quote ...Inaccurate Measurements When Using Laser Measuring Devices
Summary Laser Measuring Devices depend on the reflection of an internally generated laser beam to measure the distance between two points. In a very few instances, the distant surface will "absorb" or "refract" rather than reflect the laser beam, ...Tarriff Updates
Solatech has added item level TARIFF adjustments that will automatically be applied to your quotes. These adjustments have already been created and assigned to your account. Alta (US): 2% (recently increased from 1%) HD (US): 2% (recently increased ...What's new with SalesPRO
Use this article to keep track of what's new with your SalesPRO Software, from new features, changes and hot fixes. The current release is 5.0.285. Click here to find out what's new in this release. Release History Version 5.0.285 Released on ...How to update the firmware on a Leica Disto X3 Laser
Summary Leica periodically releases firmware updates for the Leica Disto X3 laser. If you experience issues with connectivity or error messages, you should verify that you have the latest firmware, using the instructions below. Note: Updating ...